Order Process

Step 1: Select the quantity and add the item to your cart.

Step 2: Press the cart button, select your region in “Estimated Delivery,” and the shipping fee will be calculated.

Step 3: Review the quantity, price, and shipping fee, then tap “Checkout.”

Step 4:
For PayPal users: Proceed to the PayPal page and follow the instructions.
For registered users: Please Sign Up or Log In to your account.
For guest checkout: Enter your Customer details and Delivery details, then tap “Continue.”

Step 5: Review your entered information and tap “Continue.”

Step 6: Choose your payment method: Card or PayPal. (Paying by card requires entering your card information.)

Step 7: If the billing address differs from the shipping address, enter the correct delivery address.

Step 8: Read the Return Policy and check the box to agree.

Step 9: Review your order and press “Place Order & Pay.”

Thank you, your purchase is complete!

Shipping & Customs Information

Available Delivery Areas

Delivery is available to over 120 countries through Japan Post’s international shipping services.

Estimated Shipping Date

Orders will be shipped within 2 to 10 business days after they are received.

Shipping Fee

Shipping costs are calculated based on the total weight of your order.

Shipping Origin

All orders are shipped from Japan.

Duties and Taxes

Any customs duties, import taxes, or additional fees are the responsibility of the buyer. Please check your country's import regulations before placing an order.

HS Codes (Harmonized System Codes)

Porcelain Tableware: 6911.10

Ceramic Tableware (Non-Porcelain): 6912.00

Glass Tableware (Stemware, non-lead crystal): 7013.28

Chopsticks (Wooden or Other Materials): 4419.00

Note: These HS codes are provided as general references. Actual classification may vary depending on your country's customs regulations.

Cancellation & Returns

Return Request Period: If you wish to return a product, please contact our support team at j.japanclassic@gmail.com within one week of receiving your order.

Full Refund Guarantee: Return requests made within this one-week period are eligible for a full refund of the purchase price.

Return Shipping Costs: Japan Classic will cover all shipping costs for returning the item, so you will not be charged any additional fees for the return.